1. General provisions
1.1. This document is a Public Offer of Yaropolova Natalya Aleksandrovna, IE (hereinafter referred to as the Contractor) and contains all the essential terms of services for granting online access to the Software Product ¹ (SW).
1.2. In case of accepting the below terms and service payment conditions, the legal or individual entity accepting the Offer becomes the Customer.
2. The Subject of the Offer
2.1. Under the Agreement the Contractor undertakes to deliver the services for granting online access to the SW product and the Customer undertakes to pay for the services in the manner and within the time limits specified by the Agreement
3. The Rights and Liabilities of the Parties
3.1. The Contractor is liable for:
- providing the Customer with 24-hour online access to the SW product,
- accepting all the required conditions to secure the Customer’s information stored in the Contractor’s server,
- promptly notifying the Customer of any server damages which can cause loss or damage to the information.
3.2. The Customer is liable for:
- using the server and SW product as appropriate and solely for the purposes stipulated in cl. 2.1. of the Agreement;
- timely payment of delivered services.
3.3. The number of licenses can be increased or reduced from the next calendar month after the receipt of the Customer’s request.
3.4. The two copies of the signed Agreement shall be submitted to the Customer by the Contractor together with the Service Delivery Certificates at the end of quarter.
3.5. Upon the receipt of the first payment for delivered services, the Agreement is deemed as fully accepted by the Customer.
3.6. The Contractor submits to the Customer 1 copy of a Service Delivery Certificate every quarter.
3.7. The Customer is entitled to demand the refund within 2 days from the date of payment. To this effect, the Customer shall document its request by any method allowing for its identification – via e-mail or by fax. Upon expiration of the specified time, no refunds are available.
3.7.1 In case of payment by a credit card, the refunds will be made only to the same credit card.
3.8. In case of the Customer’s refusal from the online access to the SW product, the funds paid for the services will be deemed as the expenses actually incurred by the Contractor and will not returned.
3.9. The Agreement has the same force as the Service Delivery Certificate. The absence of a claim for refund in accordance with clause 3.7 of the Agreement means that the Services are delivered in due time and of proper quality, the acceptance is performed without signing the Certificates.
4. The Price and Payment Terms
4.1. For the access provided for by the Agreement, the Customer pays the Contractor a license fee as per tariffs available on the service website: SalesScriptPrompter.com.
4.2. The Customer shall pay for the services on an advanced payment basis.
4.3. In case of a service payment delay by more than 1 (one) second (no funds received to the Contractor’s settlement account), the Contractor is entitled to block the Customer’s access to the SW product.
4.4. The Contractor resumes the access to the SW product after the receipt of all the due delivered service payments within 2 (two) business days from the receipt of the funds.
4.5. Payment can be made by credit card through via the payment system Chronopay (PayU, OnPay, Robokassa or any other payment systems) or payment system via PayPal.
5. The Liabilities of the Parties and Force Majeure
5.1. The end user is liable for compliance with the current legislation on the information posted in the SW product by the Customer
5.2. The Contractor is not liable for damage caused to the Customer when using and/or not using the SW product within the scope of the Agreement.
6. The Validity Period and Modification of the Offer Agreement
6.1. The Agreement enters into force upon its signature (Offer Acceptance) and is valid until the Parties have performed their liabilities.
6.2. All the disputes and disagreements shall be settled by negotiation of the Parties.
6.3. In the event of early termination of the Agreement at the initiative of the Customer, no refunds for a subscription fee for the current quarter will be available.
6.4. All the issues not covered by the Agreement shall be settled in accordance with the current legislation of the Russian Federation.
7. Bank details
The Contractor: Yaropolova Natalya Aleksandrovna, Individual Entrepreneur
INN 500401747280 IEPSRN 311500402500021
house 5, Fedyukovo village, Volokamsky district, Moscow region, 143611
settlement account 40802810502760000170
correspondent account 30101810200000000593
ALFA BANK, JSC Moscow city
¹ Software Product (ScriptDesigner): information system which automates negotiations with the clients, helps you design telephone call scripts, store the complete history of contacts, analyze and evaluate the quality of managers’ work.